Supporting for change
Using insights from motivational interviewing, psychology, coaching and management, how to form strong relationships with clients and support them with changes they want to make.
One day course (or can be adapted to a half day workshop)
This course is based on insights from motivational interviewing, psychology, coaching and management and identifies how to form a strong relationship with clients and encourage change that works with their psychology and situations in a logical and supportive way that puts the client in control across the various stages of change:
- Engaging clients
- Identifying and prioritising changes required
- Inspiring clients to commit to change
- Planning change
- Supporting action and keeping on track
- Reviewing progress
This workshop will cover:
- Understanding the psychology behind behaviour change and its “messy” nature
- Engaging clients in supportive relationships as the basis for change
- Communication skills, questioning, affirming, reflective listening and summarising
- Recognising the difference between “emotional” and “cognitive” statements
- Working with ambivalence and cognitive dissonance
- Identifying “change talk” and how to encourage this
- Deciding where to focus and when the client is ready for action
- How to help clients plan and take action
- Building on strengths and resources
- Strategies for habit change
- What to do when change falters or relapses
- Managing your own feelings, viewpoints and experiences